□ If you encounter any issues beyond the ones mentioned above, don’t hesitate to reach out to Positive Grid support team for further assistance. Experience Jimi Hendrix for Spark, the smart guitar amp that jams along with you. Remember, patience and following the steps precisely are key to a successful firmware update. Once it has shut down, restart it and then attempt to communicate with the updater again. Experience Jimi Hendrix pack users can now. ![]() Creative Control for Spark Control users introducing custom wah features. Wait for about one to two minutes until the device shuts down on its own. Spark App Power Update is here Be sure to also update your Spark amp’s firmware to the latest version to get access to the following new features and enhancements: The (much requested) in-app tuner. Q: If the Bluetooth update is interrupted midway (between 5% and 37%), what should I do?Ī: In the unfortunate event of a Bluetooth update interruption between 5% and 37%, it’s crucial not to immediately reconnect the USB for updating. Then, try reconnecting your Spark GO as you normally would. Head over to your device’s Bluetooth settings, find the previous connection for Spark GO, and forget it. Q: After the firmware update, Spark GO cannot be connected via Bluetooth.Ī: If you’re unable to connect your Spark GO via Bluetooth after the firmware update, don’t worry. Push your guitar playing to the next level with our amplifiers, software and apps. Often, this will fix the problem caused by a failed update. Positive Grid is where innovative technology meets brilliant music creation. Give it another shot by running the updater once more. Q: After the firmware update, all four preset LEDs on Spark GO start flashing when powered on.Ī: If you encounter an issue where all four preset LEDs on your Spark GO start flashing after the firmware update, don’t fret. Sometimes a second attempt can successfully resolve the issue. Q: What should I do if the updater gets stuck at 2% or shows Error Code: -2?Ī: In case the updater gets stuck at 2% or displays Error Code: -2, don’t panic! Simply try running the updater again. Avoid using USB hubs, as they may interfere with the connection. ![]() □ Troubleshooting GuideĪ: If you’re having trouble with your computer recognizing Spark GO, try connecting it to another USB port directly on your computer. So Before diving into it, let’s remind ourselves of the importance of following instructions carefully. Positive Grid told us most of issues were due to user errors so they put up a little troubleshooting guide. Don’t worry, we’re here to help! It seems that most of these problems can be easily resolved by following the proper procedure. ![]() I have noticed that some users are experiencing issues while trying to update the firmware of their beloved Spark GO. □ Important Firmware Update Information for Spark GO Users □ Note: This article has been updated with lastest available information on June 12th, 2023 at 07:10 pm
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